A transformative journey designed to help you foster a growth mindset so you can realise your full potential in the hospitality industry. Over seven modules we offer an in-depth exploration of personal development tailored to the unique challenges and opportunities of hospitality professionals.

Hospitality is at a pivot point between what one could call traditional customer relationship management and the digital landscape. This course aims to equip hoteliers and hospitality professionals with the tools they need to navigate this complex environment. From understanding the rise and impact of Online Travel Agencies (OTAs) to mastering key performance indicators (KPIs) and building an effective sales strategy, this course offers a 360-degree view of the challenges and opportunities in today's hospitality sector.

This course is designed to equip you with left-field strategies, from Google Ads mastery to blogger collaborations, SEO leveraging to early-stage booking strategies. Become a digital savant in the hospitality sector and redefine your business success.

In the hospitality industry a well-structured, visually appealing, and highly functional hotel website is a necessity. This a 7-module course covers creating and maintaining a hotel website that engages and converts visitors.

A hotel's website serves is its front desk. Understand how to build and maintain this digital asset to attract bookings and create memorable experiences for your guests. This course will guide you through establishing an effective hotel website— understanding its importance, navigating the tech ecosystem, to SEO optimisation.

This course is designed to turn you into an expert of guest experiences, from mastering Cardex systems for personalised services to email engagement strategies and operational excellence. It is an absolute must for those looking to elevate every interaction from check-in to check-out and beyond. Customer loyalty is key!

Your online presence is the backbone of your hospitality business. As such, a well-crafted website is essential. In this 7-module course we’ll show you how to do just that on the platform of our proud sponsor Amenitiz.

Use data to make informed decisions to boost your hotel's performance. Understand KPIs. Master pricing strategies. This course looks at data-driven strategies for success in the hospitality sector.

Your hotel's website can be the magnet for guests everywhere. This course isn't just about building a website - it's about creating a sales engine that works around the clock.

This is 7-module course aims to provide a guide to understanding your target audience, setting competitive pricing, optimising sales, and outperforming the competition.