This course is designed to turn you into an expert of guest experiences, from mastering Cardex systems for personalised services to email engagement strategies and operational excellence. It is an absolute must for those looking to elevate every interaction from check-in to check-out and beyond. Customer loyalty is key!

In the hospitality industry a well-structured, visually appealing, and highly functional hotel website is a necessity. This a 7-module course covers creating and maintaining a hotel website that engages and converts visitors.