Front desk

5-Star Reception: The Art of High-Level Hospitality
5-Star Reception: The Art of High-Level Hospitality
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Free

Become an expert at the hotel front desk: from task management to communication skills and dealing with customers, all with a touch of professionalism.

How to Be an Amazing Hotel Porter
How to Be an Amazing Hotel Porter
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Free

When you think of a hotel you think of a porter - it just can’t be helped. This isn’t simply good mental marketing from the porter’s union. Porters are emblems of the hospitality industry for a whole... Read more